FAQ

FAQ – Frequently Asked Questions
❓ How long does shipping take?
We ship to most countries in Europe. Delivery usually takes 7–14 business days after your order is processed. You’ll receive a tracking number once it ships.

❓ Do you offer free shipping?
Yes! We offer free standard shipping to most European countries.

❓ Do I need technical experience to use the printer?
No – our 3D printer is designed for beginners. It's easy to set up and use right out of the box. No software installation is needed; just insert the included card and start printing.

❓ Can I return my order if I’m not happy?
Yes – we offer a 14-day return policy. The product must be unused and in original condition. Return shipping is at your cost unless the item is defective.

❓ What if my product arrives damaged?
Please contact us immediately at easythreed3d@gmail.com with a photo of the issue. We’ll send a replacement or issue a refund.

❓ Which countries do you ship to?
We ship to:
Norway, Sweden, Denmark, Finland, Germany, France, Italy, Spain, Netherlands, Belgium, Austria, and more.

❓ Can I track my order?
Yes! As soon as your order is shipped, you will receive a tracking number by email.

📬 Still have questions?
Email us at easythreed3d@gmail.com – we reply within 24 hours on business days.